Internal Revenue Service Contact Info: 

Refund Hotline: (800)829-1954
Have your SSN#, filing status, and exact refund amount before calling)

Tax Help Line for Individuals (800)829-1040 

Franchise Tax Board Contact Info: 

Taxpayer Service Center (800)852-5711
Fax (916)845-7057
You can access your account information (for your CA state return) now online  to view your account balance, refund/e-file status, payment history, wage and witholding information from your current and prior employment history. You will need to have your ssn#, filing status, and CA AGI to access your information. To login please visit the FTB website
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